Exchange & Return Policy 

The product must be returned : 

• Unworn. 
• Free of perfume. 
• In their original condition with a plastic protective tag attached. 
• Worn or used items will not be eligible for exchange or return. 
• We accept exchanges and returns in accordance with Kuwaiti law, a 14-day return policy. 
• Money will be refunded through bank transfer within 2-3 weeks.

 

PRIVACY POLICY

Last Updated: 

July 2026 Welcome to DRAPÉ (“we,” or“us”). 

 

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase our products, or interact with us.

INFORMATION WE COLLECT 

 

We may collect the following information: 

 

Personal Information 

• Full name 
• Email address 
• Phone number 
• Billing address 
• Shipping address 
• Order details and purchase history.

PAYMENT INFORMATION 

Payments are processed through secure third-party payment providers. 

DRAPÉ does not store your complete payment card details. 

 

Technical Information 

• IP address 
• Browser type 
• Device information 
• Website usage data 
• Cookies and similar technologies

 

HOW WE USE YOUR INFORMATION 

We use your information to: 

• Process and fulfill orders 
• Deliver products and services 
• Provide customer support 
• Communicate regarding orders and returns 
• Improve our website and customer experience 
• Send marketing communications and newsletters (only when you have opted in) 
• Prevent fraud and maintain website security 
• Comply with legal obligations.

 

SHARING OF INFORMATION

 

 DRAPÉ does not sell, rent, or trade your personal information. 

 

We may share information with trusted third parties only when necessary, including: 

• Payment processing providers 
• Shipping and delivery companies 
• Website hosting and technology providers 
• Marketing service providers 
• Legal and regulatory authorities when required by law.

 

DATA SECURITY 

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

 

COOKIES 

Our website uses cookies and similar technologies to: 

• Improve website performance 
• Remember user preferences 
• Analyze website traffic 
• Enhance shopping experiences 

 

You may manage or disable cookies through your browser settings.

 

MARKETING COMMUNICATIONS

 If you subscribe to our newsletter or marketing updates, we may send you information regarding new collections, exclusive launches, promotions, and brand news. You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

 

YOUR RIGHTS

 You may have the right to: 

• Access your personal information 
• Request correction of inaccurate information 
• Request deletion of your personal information where permitted by law 
• Withdraw consent for marketing communications 
• Request information regarding how your data is used To exercise these rights, please contact us using the information below.

 

THIRD-PARTY LINKS 

Our website may contain links to third-party websites or social media platforms. 

We are not responsible for the privacy practices of those external websites.

 

CHILDREN’S PRIVACY

 Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. 

 

CHANGES TO THIS POLICY 

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. 

 

CONTACT US

 

For any questions regarding this Privacy Policy or your personal information, 

please contact: 

 

DRAPÉ 

 

Email: 

Instagram: @drape.kw 

 

DRAPÉ — The Art of Becoming.